“The Client reserves the right to reduce the agreed fee if you do not meet professional standards including: arriving unprepared… belligerence… or failure to bring agreed kit”. What do we …
Laugh Yourself Silly – and Skilled
Laughter helps knowledge retention. The release of dopamine, oxytocin, serotonin and endorphins neutralizes the stress hormone cortisol, allowing the brain to process new information more deeply. Laughter has been called …
“I am not really up to speed. What’s the 20 second summary?”
Could you do a 20 second summary? On the spot? It’s a good skill. Remember Mark Twain’s quote: “I didn’t have time to write a short letter, so I wrote …
Are you a Key Opinion Leader?
KOP = Key Opinion Leader = someone who has experience, expertise and is trusted. That’s me! And it’s probably all of us, who have worked for a while in our …