I recently had to add some extra steps to my work flow in order to achieve a goal that other people can do easily. I asked the client if it …
Not fully up to speed? Won’t be paid?
“The Client reserves the right to reduce the agreed fee if you do not meet professional standards including: arriving unprepared… belligerence… or failure to bring agreed kit”. What do we …
Laugh Yourself Silly – and Skilled
Laughter helps knowledge retention. The release of dopamine, oxytocin, serotonin and endorphins neutralizes the stress hormone cortisol, allowing the brain to process new information more deeply. Laughter has been called …
“I am not really up to speed. What’s the 20 second summary?”
Could you do a 20 second summary? On the spot? It’s a good skill. Remember Mark Twain’s quote: “I didn’t have time to write a short letter, so I wrote …